Cancellation Policy
At Fine Shower Jet, we understand that sometimes circumstances may change, and you may need to cancel your order. Please review our cancellation policy below for more information:
- Cancellation Before Processing/Shipping:
- Orders can be canceled before they have been processed and/or shipped.
- A cancellation fee of 15% will be applied to cover restocking fees and charges assessed to us by credit card companies for processing refunds.
- To request a cancellation, please contact our customer support team at support@fineshowerjet.com with your order details as soon as possible.
- Cancellation After Processing/Shipping:
- Once an order has been processed and/or shipped, we are unable to cancel it.
- In such cases, the terms of our Return & Refund Policy will take effect, and customers are advised to refer to that policy for further instructions.
Invalid Reasons for Cancellation: Please note that the following reasons for cancellation are considered invalid and cannot be honored:
- Buyer no longer wants the items.
- Buyer found items cheaper somewhere else.
Once an order is submitted, the buyer enters into a legally binding contract with Fine Shower Jet to purchase all items in that order.
Contact Us: If you have any questions or need assistance with canceling your order, please don’t hesitate to contact our customer support team at support@fineshowerjet.com. We are here to help ensure your satisfaction with our products and services.